Terms and Conditions

GENERAL
Use of the web pages and ser­vices pro­vid­ed to the vis­i­tor / user by the Loud Art & Inclu­sion web­site https://loudartandinclusion.com here in after referred to as “the Com­pa­ny”, assumes your uncon­di­tion­al agree­ment to the fol­low­ing terms of use, which apply for all of the con­tent on that site. There­fore, the vis­i­tor / user must read these terms care­ful­ly before using the ser­vices of the site and if he does not agree, he must refrain from using the ser­vices and con­tent. The vis­i­tor / user is kind­ly request­ed to check the con­tent of the terms of use for any changes. Con­tin­u­ing to use the https://bocciaramps.com site even after any changes means that the vis­i­tor / user reserves the right to accept these terms.

GENERAL TERMS
The aim of our com­pa­ny is to pro­vide the best pos­si­ble ser­vice to our cus­tomers. This e‑shop enables both our cus­tomers and all Inter­net users to be informed imme­di­ate­ly about the prod­ucts offered by our com­pa­ny.

COPYRIGHT
Intel­lec­tu­al prop­er­ty rights and trademark/logo
All web site design, text, graph­ics, selec­tion and set­tings are the intel­lec­tu­al prop­er­ty of our com­pa­ny and are pro­tect­ed under the rel­e­vant pro­vi­sions of Greek law, Euro­pean law and inter­na­tion­al con­ven­tions. All rights reserved, any text, image or trade­mark, are reg­is­tered and used in this online store, with the per­mis­sion of their respec­tive own­ers.

PRIVACY
You can see how we use your infor­ma­tion in our Pri­va­cy State­ment. Use of the web pages and ser­vices pro­vid­ed to the vis­i­tor / user by the site https://bocciaramps.com implies their uncon­di­tion­al agree­ment to the terms and con­di­tions set out there­in.

STATEMENT OF PERSONAL DATA PROTECTION
In order to car­ry out any trans­ac­tion through our com­pa­ny’s online store and place orders for its prod­ucts, we will request the dis­clo­sure of cer­tain cus­tomer per­son­al infor­ma­tion. When plac­ing an order, the full name, ship­ping address, billing address of the order (if dif­fer­ent from ship­ping address), invoice details (if invoice pay­ment is select­ed), a con­tact tele­phone num­ber, your e‑mail address and in cas­es where pay­ment is made by cred­it card num­ber, card expi­ra­tion date and three-dig­it secu­ri­ty code.

WILL MY INFORMATION BE GIVEN TO A THIRD / OTHER COMPANY?
This data is processed by the com­pa­ny in com­pli­ance with the imple­men­ta­tion of the EU Data Pro­tec­tion Direc­tive 1995 (DPD) as well as the EU Gen­er­al Data Pro­tec­tion Reg­u­la­tion (GDPR) with effect since 25 May 2018. For fur­ther details refer to the Pri­va­cy State­ment of this web­site.
Cred­it card details are not stored on the com­pa­ny’s stor­age media dur­ing the trans­ac­tion.
Our com­pa­ny makes use of the infor­ma­tion you pro­vide us dur­ing the sub­mis­sion of the form so that we can con­tact you about
1. the deliv­ery of the order to your place
2. for con­fir­ma­tion and iden­ti­fi­ca­tion of the cus­tomer in any case nec­es­sary
3. for new or alter­na­tive prod­ucts offered by our com­pa­ny
4. Spe­cial offers and news of our site
Your reg­is­tra­tion of your per­son­al data means that you con­sent to such data being used by our com­pa­ny for the rea­sons set out in the Pri­va­cy State­ment (Pri­va­cy Pol­i­cy).

SECURITY
The SSL (Secure Sock­ets Lay­er) pro­to­col is today the world-wide-web stan­dard for the cer­ti­fi­ca­tion of web­sites for web users and for the encryp­tion of data between web users and web servers. An encrypt­ed SSL com­mu­ni­ca­tion requires all infor­ma­tion sent between a client and a serv­er to be encrypt­ed by the ship­ping soft­ware and decrypt­ed by the receiv­ing soft­ware, there­by pro­tect­ing per­son­al infor­ma­tion dur­ing trans­mis­sion. In addi­tion, all infor­ma­tion sent with the SSL pro­to­col is pro­tect­ed by a mech­a­nism that auto­mat­i­cal­ly checks if the data has been changed dur­ing the trans­fer.
In addi­tion, per­son­al secu­ri­ty is the pass­word you pro­vide when you become a mem­ber of https://loudartandinclusion.com.
In order to present any of your per­son­al infor­ma­tion you must first pro­vide your user­name and pass­word. For this rea­son, you must keep this infor­ma­tion well, so that it does not fall into the hands of third par­ties. We also advise you to cre­ate a pass­word using sym­bols with alphanu­mer­ic char­ac­ters.
Last but not least, cred­it card details are not stored in the com­pa­ny stor­age dur­ing the trans­ac­tion. All trans­ac­tions you make through https://bocciaramps.com are gov­erned by Inter­na­tion­al and Euro­pean law, which reg­u­lates mat­ters relat­ed to e‑commerce as well as the Con­sumer Pro­tec­tion Act (Law 2251/1994), which reg­u­lates dis­tance sell­ing issues.

TRADITIONAL ITEMS — AVAILABILITY — CHARACTERISTICS
The prod­ucts avail­able for sale, their fea­tures, prices and their avail­able inven­to­ry, can be found at https://bocciaramps.com and are acces­si­ble to every­one. Users can search for more infor­ma­tion about the prod­uct by click­ing on the prod­uct icon.
Our com­pa­ny guar­an­tees to give infor­ma­tion to cus­tomers about the avail­abil­i­ty or non-avail­abil­i­ty of the prod­ucts, but bears no respon­si­bil­i­ty for their avail­abil­i­ty.
Our com­pa­ny makes every effort every day to pro­vide all the infor­ma­tion required for the prod­uct (tech­ni­cal spec­i­fi­ca­tions, prices, etc.). How­ev­er, in order to lim­it any errors, we would rec­om­mend that you, before any pur­chase is com­plet­ed, con­tact us in cas­es where the prices or any oth­er fea­tures of the prod­uct are beyond nor­mal and rea­son.
Our com­pa­ny reserves the right to adjust the prices of its online store with­out hav­ing to inform the con­sumer.

PRODUCT ORDERS AND CONSUMER PROTECTION
Orders through the online store https://bocciaramps.com are dis­tance sell­ing con­tracts, which are gov­erned by the legal frame­work of Law 2251/1994 (as it is due today) and the amend­ments men­tioned in Pres­i­den­tial Decree 131/2003 ( Gov­ern­ment Gazette A ‘116 / 16.05.2003) and Deci­sion 31619 GG 969 / 22.3.2017 and the adap­ta­tion of Greek leg­is­la­tion to Direc­tive 2011/83 / EU of the Euro­pean Par­lia­ment and of the Coun­cil of 25 Octo­ber 2011 amend­ing Direc­tive 93/13 / EEC Coun­cil and Direc­tive 1999/44 / EC of the Euro­pean Par­lia­ment and of the Coun­cil and repeal­ing Coun­cil Direc­tive 85/577 / EEC and Direc­tive 97/7 / EC of the Euro­pean Par­lia­ment and of the Coun­cil, pub­lished in the Offi­cial Jour­nal of the Euro­pean Union, No L 304, 22.11.2011 as in force since 13/06/2014.
The user has the right to con­clude a valid order through the online store, pro­vid­ed that they are legal­ly capa­ble of com­ply­ing with the pro­vi­sions of the Greek Civ­il Code (pro­vid­ed that he has reached the age of eigh­teen years and is not sub­ject to legal assis­tance in con­clud­ing a sale con­tract). Orders can also be placed by legal rep­re­sen­ta­tives of legal enti­ties. Our com­pa­ny reserves the right to demand the return of any orders placed by the super­vi­sor or guardian from incom­pe­tent per­sons.

ORDERING THROUGH THE E‑SHOP
In order to place an order in our online store we require:

1. Com­plete the spe­cial form with the nec­es­sary infor­ma­tion for the con­clu­sion of the sales con­tract.
2. The uncon­di­tion­al accep­tance of the terms of the con­tract of sale and the terms of use, in par­tic­u­lar the col­lec­tion and- where nec­es­sary- the use of per­son­al data.
On all pages of the online store https://bocciaramps.com and next to each prod­uct avail­able for pur­chase, there is the “Add to Cart” but­ton. Nav­i­gate to our online store and add to your cart the prod­ucts you wish to buy.
To con­tin­ue your shop­ping, select from the main cat­e­gories, the one that con­tains the next item you are look­ing for and add it to your cart as well. When you have com­plet­ed the process of adding prod­ucts, press the ‘Go to cashier’ but­ton. In order to be able to order, you do not need to be a mem­ber of https://bocciaramps.com, but we would advise you to become a mem­ber, as it will be much eas­i­er to use in any future use of our online store. Fill in the form with the user­name and pass­word you pro­vid­ed dur­ing your reg­is­tra­tion and select “Login” in the Mem­bers area.
If you are not a mem­ber, press the but­ton “cre­ate a new account” and fill out an active e‑mail account on the new mem­ber reg­is­tra­tion form. The e‑mail you pro­vide must be valid, because our com­mu­ni­ca­tion will also be through the e‑mail you pro­vid­ed when you reg­is­tered. Even if you do not become a mem­ber, you will be asked for per­son­al infor­ma­tion such as: invoic­ing and order ship­ment address, e‑mail, con­tact tele­phone, details nec­es­sary for the con­clu­sion and com­ple­tion of the con­tract between the two par­ties.

ORDERING PROCESS
The order is com­plet­ed in 5 steps:
1. Iden­ti­fi­ca­tion (Abil­i­ty to log in, reg­is­ter or con­tin­ue as a guest)
2. Billing and ship­ping address
3. Select ship­ping method
4. Choice of pay­ment method
5. Con­fir­ma­tion and reg­is­tra­tion of the order

In the event of any pend­ing order, we will con­tact you using the infor­ma­tion you have pro­vid­ed.
If you do not receive your order con­fir­ma­tion email or phone noti­fi­ca­tion, it is your oblig­a­tion to noti­fy us with­out delay, as there may be a prob­lem with the con­tact details you have pro­vid­ed. Our com­pa­ny is not respon­si­ble if you have incor­rect­ly entered your con­tact details and as a result may not be able to con­tact you.

PAYMENT METHODS
Pay­ment meth­ods are explic­it­ly list­ed on the order com­ple­tion page.
REFUNDS / CHANGES / CANCELLATIONS

RETURN POLICY
The terms and con­di­tions described in this pol­i­cy apply to all prod­ucts pur­chased in Greece through the online store https://bocciaramps.com.

ORDER CANCELLATION
When you place your order online at https://bocciaramps.com, you are able to can­cel your order with­in the same day you placed your order.
For any return of your prod­ucts you can send your request in writ­ing by e‑mail to info@bocciaramps.com. For any infor­ma­tion you need, you can con­tact us by con­sult­ing the con­tact details of our site. The prod­ucts you want to return should be in excel­lent con­di­tion, with sealed pack­ag­ing. You are respon­si­ble for the cost of return­ing the prod­uct unless the prod­uct is sub­ject to a man­u­fac­tur­ing defect war­ran­ty. If you open the prod­uct pack­ag­ing you should make sure to return it in per­fect con­di­tion, togeth­er with all the parts and com­po­nents it com­pris­es.
You agree to take care of the sta­tus of the returned prod­ucts from the moment they are deliv­ered to you until you deliv­er them to our store or couri­er or ship­ping com­pa­ny.
In the event that defec­tive prod­ucts are found to be defec­tive in the prod­ucts deliv­ered, you reserve the right to return and replace them at our ship­ping cost. If they are not returned with­in 15 days then our com­pa­ny may not accept any refund or replace­ment. In any case, the max­i­mum time-lim­it for return for replace­ment may not be extend­ed beyond fif­teen (15) cal­en­dar days from the date of receipt.
Except for the rights pro­vid­ed by the return pol­i­cy, they are rec­og­nized by every­one in the case of all rights applic­a­ble to con­sumers under the exist­ing pro­vi­sions and laws relat­ing to the con­tract of sale, as well as any rights aris­ing out of the terms of the prod­uct war­ran­ty.

TRANSPORTATION OF RETURNED PRODUCTS
In case you wish to return the goods due to a change of opin­ion, you are charged the imme­di­ate cost of return­ing the prod­ucts. Receipt of returned prod­ucts will only be pos­si­ble from the address you indi­cat­ed in advance for their ship­ment and which you have indi­cat­ed to us in writ­ing.
You agree to pro­vide our com­pa­ny with as much detail as pos­si­ble on the freight for­ward­ing address, for exam­ple floor, car­ri­er / couri­er access dif­fi­cul­ties, ele­va­tor, nar­row stairs, etc., to facil­i­tate the process of pick­ing up from our premis­es indi­cate. You agree that there will be ade­quate access to the space for the return of the returned goods.
If the car­ri­er thinks that pick­ing up the prod­ucts from the place you des­ig­nate may cause dam­age to your prop­er­ty, he will ver­bal­ly inform you and record it on the receipt form. You may instruct your part­ner / couri­er to col­lect the prod­ucts despite this sug­ges­tion, how­ev­er we will not be respon­si­ble for any dam­age that may be to your prop­er­ty or goods as the prod­ucts will be col­lect­ed with due care and care.
You agree to pro­vide the Affil­i­ate with all the prod­ucts you wish to return, includ­ing all parts and acces­sories there­fore. Upon receipt of the returned prod­ucts by the car­ri­er, you will sign a receipt form to cer­ti­fy that deliv­ery has been made to the car­ri­er. The receipt form will be giv­en to you by the couri­er / couri­er. If you are unable to be present your­self when receiv­ing the goods from the site, you can appoint a rep­re­sen­ta­tive to han­dle this process on your own. This rep­re­sen­ta­tive should be an adult and capa­ble of over­see­ing the receipt of your prod­ucts for you.

RETURN VALUE OF RETURNED VALUE PRODUCTS
If you are eli­gi­ble for a refund, we will refund you the amount cor­re­spond­ing to the val­ue of the goods you returned in the same way you did the orig­i­nal trans­ac­tion unless you would like anoth­er refund for which you must noti­fy us in writ­ing.
The refund of the returned prod­ucts will be refund­ed as soon as pos­si­ble. In any event, this will be done after you have informed us in writ­ing of the return request and we accept their return and if the prod­ucts have been deliv­ered to our part­ner couri­er.
Excep­tions to the right of with­draw­al
The right of with­draw­al shall not apply in the fol­low­ing cas­es:

• the sup­ply of goods man­u­fac­tured to your spec­i­fi­ca­tions as a con­sumer or clear­ly per­son­al­ized (Pri­vate Label Prod­ucts)
• the sup­ply of goods which, by nature, by their nature, are inex­tri­ca­bly inter­wo­ven with oth­er ele­ments

DIFFERENCE
• Force Majeure: If due to force majeure (eg bad weath­er, strikes, etc.) we can­not deliv­er the prod­ucts with­in the pre­scribed time, we will noti­fy you by phone or e‑mail to let us know if you wish, under these cir­cum­stances, the com­ple­tion of your order. Our com­pa­ny bears no respon­si­bil­i­ty for any sit­u­a­tion that is beyond its own respon­si­bil­i­ty and will do its utmost to serve you humane­ly for your best ser­vice.
• In cas­es where you have placed an online order and upon receipt you find that one or more prod­ucts are miss­ing from the total order, please con­tact us to arrange all the details required and to dis­patch the prod­ucts you did not receive with­out any fur­ther charge.
• Mod­i­fi­ca­tion of the terms here­in: Our com­pa­ny reserves the right to mod­i­fy or renew the trad­ing terms and con­di­tions. It under­takes to noti­fy this text of any changes or addi­tions to the terms.
• In cas­es where you have placed an online order and upon receipt you find that one or more prod­ucts are miss­ing from the total order, please con­tact us to obtain all the details required and to dis­patch the prod­ucts you did not receive with­out fur­ther charge.
• Mod­i­fi­ca­tion of the terms here­in: Our com­pa­ny reserves the right to mod­i­fy or renew the trad­ing terms and con­di­tions. It under­takes not to mod­i­fy this text of any changes or addi­tions to the terms.
Accord­ing to Direc­tive 2013/11 / EC, which was incor­po­rat­ed into Greek law by JMD 70330/2015 and Deci­sion 31619 GG 969 / 22.3.2017 (Arti­cle 8), the pos­si­bil­i­ty of elec­tron­ic res­o­lu­tion of con­sumer dis­putes through the Alter­na­tive Dis­pute Res­o­lu­tion pro­ce­dure is pro­vid­ed inside the Euro­pean Union. If the Cus­tomer has a prob­lem with a pur­chase made by the Online Store and resides in the EU, he or she may use the https://webgate.ec.europa.eu/odr/main/?event=main.home.show web­site for an out-of-court set­tle­ment. dif­fer­ence.

PAYMENT METHODS
1. Deposit to a bank account
Please, enter your order num­ber and your sur­name on the deposit state­ment so that we can match the deposit with your order.
IMPORTANT! — Please note that in the event of pay­ment being sent by anoth­er bank, you may choose “client costs” rather than “both or recip­i­ent” because the remit­tance ends up with less val­ue to us and it is not pos­si­ble to exe­cute your order until it is ful­ly paid. We can­not cov­er inter­bank charges.
You can choose from the fol­low­ing accounts for your deposit.

2. Pay­ment by Deb­it or Cred­it Card — Nation­al Bank Pay­ment Por­tal
Cred­it or deb­it cards of any bank Visa, Mas­ter­Card, Visa Elec­tron and Mae­stro are accept­ed. Your elec­tron­ic trans­ac­tions are car­ried out through the Nation­al Bank’s secu­ri­ty envi­ron­ment, which guar­an­tees their com­plete secu­ri­ty.
Your cred­it card data is not stored on our serv­er. In addi­tion to using your cred­it card, you can also com­plete your pur­chas­es with your deb­it card (ie ATM with­draw­al card) if it bears the Visa, Mas­ter­Card, Visa Elec­tron and Mae­stro badges.)